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Legal

Terms & Conditions and Privacy Policy

Effective Date: 20 June 2025

1. About Us

This website is operated by Blocked Drains Lymington, a local drainage service provider based in the United Kingdom. By using this website, you agree to comply with and be bound by the following terms and conditions, which govern our relationship with you.

2. Terms of Use

  • The content on this website is for general information only. We may change it without notice.

  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

  • This website may include links to third-party websites. These are provided for your convenience; we do not endorse their content.


Privacy Policy

Your privacy is important to us. This policy outlines how we collect, use, and protect your personal data in accordance with UK GDPR and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following information:

  • Name, email address, and message content submitted via our contact forms

  • Technical data such as IP address, browser type, operating system, and device type

  • Information collected via cookies and analytics tools

  • Data you provide for newsletter sign-ups or customer service inquiries

2. How We Use Your Data

We use your personal data to:

  • Respond to your enquiries

  • Improve website performance and usability

  • Send you marketing or service-related communications (if opted in)

  • Analyse traffic and user behaviour through analytics tools

  • Comply with legal obligations

3. Cookies

We use cookies to enhance your browsing experience, personalise content, and analyse our traffic. By using our site, you consent to our use of cookies.

4. Data Sharing

We may share your data with trusted third-party service providers who help us operate the website and deliver services (e.g., analytics providers, email platforms). We ensure all third parties comply with data protection laws.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Object to processing for direct marketing purposes

To exercise these rights, contact us at: co*****@***********************co.uk

7. Security

We take appropriate measures to protect your personal information from unauthorised access, loss, or misuse.

8. Changes to This Policy

We may update this page from time to time. Please check this page periodically to ensure you are happy with any changes.